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Shipping Information

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Manufacturing Time

All of our items are custom made to order. The estimated time for manufacturing for a particular item is listed on the item's product page. Many of our styles are made in 3-5 business days, and the rest are made in 5-10 business days. You can estimate when you will receive your item by adding the manufacturing time to the shipping time from the date of your order.

Free Shipping to the US and Canada

We are pleased to offer FREE Standard Shipping on all items to all of Canada and the US, except for Alaska and Hawaii.

Delivery Times to the US and Canada

Standard - Ground service takes between 3 to 5 business days. Standard service is the service level included for free with every order.

Express - Air service is typically next business day delivery, or, for more remote locations, 2 business days. You can choose to select Express when you place your order for an additional charge.

NOTE: These delivery times do NOT include the manufacturing time (see above). We ship using UPS, FedEx and Canada Post and USPS. Please allow additional delivery time if shipping to APOs, FPOs or PO Boxes. For time critical delivery, please email customerservice@jewlr.com and we will try our best to accommodate your request.

International Customers

Jewlr has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Read our International Orders page for more details.

Need an Item Now?

If your item is a gift and would like to give something to the recipient before the estimated delivery date, take advantage of the personalized Jewelry Certificate. The certificate features an exact representation of your personalized item, including your choice of metal, stone(s) and any engraving selections. Your personalized certificate is generated after you place an order. It can be printed from your computer as soon as you place your order (a link to a PDF of your certificate is provided in the Order Confirmation email that you receive after completing your order). More information

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