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Shipping Information

Boxes

Mother's Day Delivery

We guarantee delivery before Mother's Day with the following conditions:

  • Any item ordered before Midnight (11:59pm PDT) on April 30 will be delivered before May 13th
  • From May 1st to May 6th (11:59pm PDT), all items are still guaranteed for Mother's Day delivery, however, some items will require you to select Express shipping. These items will be marked on the item details page
  • From May 6th to May 8th (12pm noon PDT), many items are still guaranteed for Mother's Day delivery with Free shipping. Some items will not be available for Mother's Day delivery
  • From May 9th, items cannot be guaranteed for Mother's Day delivery

If at any point you would like to purchase an item that is not guaranteed for delivery by Mother's Day, you can still give Mom a great gift by ordering the item and giving Mom a jewelry certificate that shows her personalized item. The link to your custom jewelry certificate will be provided in the order confirmation email that you will receive on completion of your purchase.

If you have any concerns or questions please all us at 1-866-610-8482 or send an email to customerservice@jewlr.com

Need it Now?

If you would like to order an item as a gift and need it now, a great option will be to order your personalized gift and then give the gift recipient a Jewelry Certificate. The Jewlr Jewelry Certificate can be printed from your computer as soon as you order your item. The link to the certificate (a PDF file) is provided in the Order Confirmation email that you receive immediately after completing your order. The certificate features an accurate representation of the personalized item, including your custom metal, stone and engraving selections. More information.

Shipping to the US and Canada

We are pleased to offer FREE Ground Shipping on all items to all of Canada and the US, except for Alaska and Hawaii.

Delivery Times to the US and Canada

The standard ground shipping usually takes between 3 to 5 business days. Expedited shipping (typically next day delivery, or 2 day delivery in more remote locations) is available for an additional charge. NOTE: These delivery estimates do NOT include the manufacturing time. We ship using UPS, FedEx and Canada Post Xpresspost.

Manufacturing Time

Shipping time does not include the time to manufacture. All of our items are custom made to order. Depending on the item, the time to manufacture the item can range from 3 to 10 business days. The estimated time for manufacturing for a particular item is listed on the item’s product page. You can estimate when you will receive the item by adding the Manufacturing Time to the Shipping Time from the time of your order. For time critical delivery, please email customerservice@jewlr.com and we will try and accommodate your request.