No Risk Return Policy

We want you to be satisfied with your Jewlr purchase!

If, within 30 days after receipt of your purchase you are not completely satisfied, return it for a full refund of the purchase price or replacement. For purchases made during the Christmas Holiday Season (November 1 – December 17th), our return policy is extended to 60 days. All returned merchandise must be undamaged and in “new and unused condition” to be acceptable for refund or replacement. Special offers are not returnable. Refunds will be in the original form of payment, except for wire transfers, which will be refunded via company check. Upon receipt and acceptance of your return, your refund will be issued. Please allow one monthly billing cycle in order for your credit to appear.

You must obtain a Return Merchandise Authorization (RMA) number from Jewlr.com before returning merchandise. We will not accept any returned merchandise without an RMA number. Contact a Customer Service Representative by calling 1.866.610.8482 to obtain an RMA number.

All Merchandise is visually inspected upon receipt for signs of wear or damage prior to issuance of any refunds, replacements or credits. New and unused condition means that there are no scratches, marks, or blemishes; and the item must not have been sized or altered in any way. If you received damaged or incorrect merchandise, contact a Customer Service Representative not later than 5 business days after receipt at 1.866.610.8482.

Follow these steps:

• Contact a Customer Service Representative at 1.866.610.8482 to obtain your RMA # and return instructions.
• Repack the merchandise in its original packaging materials, including all paperwork.
• Remove all labels from the original package and use new labels from the courier being use to return the product.