Shipping Information

Jewlr.com will ship to virtually any address within the Continental U.S. and Canada. However, we are unable to ship to P.O Boxes or APO/FPO addresses.

	Canada	United States
FedEx Standard	$12.00 FREE for orders over $200	$12.00 FREE for orders over $200
FedEx Express	$19.95	$19.95

Delivery Time

To simplify your shopping experience with us, we offer two shipping methods for all items: Standard (7-14 business days) or Express (5-10 business days). These shipping times include the time to manufacture personalized items. While we make every effort to ship your order to you within the estimated time frames, we cannot guarantee delivery within these estimated times. Keep in mind that all of our items are personalized and made to order. Please allow sufficient manufacturing and shipment time when placing your order.

Note: All Heart Pendants will be shipped using regular postal mail. Expect 10-15 days for manufacturing and delivery.

Special Offers

Periodically we may offer special Free Shipping offers. These offers apply to our Standard shipping methods.

Shipping Courier

Currently, Jewlr.com utilizes FedEx as our primary courier. In Canada, some of our items may be delivered by Canada Post. In order to ensure prompt delivery of your purchase, other couriers may be utilized at the sole discretion of Jewlr.com.

Delivery

All orders are required to have a signature prior to release at the delivery address. If no one is at the address, the courier will re-attempt delivery. For security purposes, all shipments will require a "Direct Signature" which overrides any recipient release that may be on file with the courier for deliveries to non-residential addresses.

If your order is shipping to an address other than the billing address on your credit card, we may contact you to verify the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

There will be no Saturday / Sunday / Holiday deliveries available. All shipments will be delivered during weekdays subject to the courier's delivery schedule.

All of our items are personalized and made to order. Due to the different manufacturing cycle time for each item, your order will arrive in separate shipments. All items are subject to their individual shipping charges.