Covid-19 Questions

Is Jewlr closed?

At Jewlr, we are committed to the health and safety of our staff and community. We continue to fulfill orders but in order to play our part in reducing the spread of COVID-19 and keep our employees & their families safe, we have temporarily reduced our operations.

I had to relocate because of the pandemic. Can I change my shipping address?

If your order has not yet shipped, please contact customerservice@jewlr.com with your order number and the updated address. We will be happy to assist.

I returned an item. Will there be delays in payment because of the lockdown?

At Jewlr, we are committed to the health and safety of our staff and community. In order to play our part in reducing the spread of COVID-19 and to keep our employees & their families safe, we have temporarily reduced our operations which means there may be a delay in processing returns and repairs.