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Warranty & Protection

In order to focus on customer orders and ensure all gifts arrive for the holidays, we will not be processing repairs or returns between November 20, 2024 and January 15, 2025. Don't worry – you're still covered! We will adjust or extend your repair or return deadline accordingly. Thank you for your understanding and cooperation during this busy time.
Warranty & Protection

FREE Warranty With Purchase

We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship.

Our Luxury Bridal Collection diamond engagement rings also includes a free lifetime manufacturer's warranty.

Personalized Watches include a free 1-year warranty that covers manufacturer defects in the workmanship and material, including movement mechanisms.

If you need assistance, please use our Request Repair Form, or contact our customer service team at 1-866-610-8482 or support@jewlr.com with your order number, and we will be happy to assist you.

Jewlr + Extend

Add Protection Coverage

Jewlr has partnered with Extend to provide peace-of-mind protection for the jewelry and watches you love.

Extend bundles your personalized pieces with an affordable protection plan which you add to your purchase during checkout – so your jewelry is covered, even after the manufacturer’s warranty expires.

Protection Coverage

Jewelry Protection
Coverage Example

Extend Warranty

2 Year

Protection Plan

$20.99*

Best Seller!

Extend Warranty

3 Year

Protection Plan

$28.99*

Best Value!

Extend Warranty

5 Year

Protection Plan

$36.99*

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What's Covered

Replacement Or Repair

Replacement Or Repair

Free replacement or repair if something should happen to your jewelry or watch.

Peace of mind

Peace of mind

Wear your jewelry and watch with confidence – we have you covered!

Zero Deductible

Zero Deductible

No fees. No deductibles. No hidden costs to repair your jewelry.

Customer focused support

Customer focused support

We’re always happy to help.

Accidental Damage

Accidental Damage

Your jewelry is protected when accidental damage occurs.

Added jewelry Benefits

Added jewelry Benefits

Free ring sizing, rhodium plating, polishing, and more!


Simple Peace-Of-Mind Protection

You pay one flat rate at checkout and when you need it, Extend will work directly with us to get your product repaired quickly. Getting your replacement is seamless and simple.

What If I Need To Make A Claim

Processing your claim takes minutes and you’ll receive everything you need for a repair or replacement. Simply contact Extend online or by phone at (877) 248-7707. Easy as pie!

Texting

FAQs

Why should I add an accidental damage plan?

This plan provides accident protection from damaged prongs, clasps, hinges, earring backs, and more. Extend plans are in effect from day one, and even extend your coverage from defects in workmanship and/or materials, including normal wear and tear after the manufacturer's warranty expires.

How can I purchase an Extend Jewelry ADH Protection Plan?

An Extend Jewelry ADH Protection Plan can be purchased during the checkout process online or by contacting our Customer Service Team at 1-866-610-8482. You can also purchase a Jewelry ADH Protection Plan retroactively up to 60 days past the date you purchased your jewelry item.

What products are covered?

The Extend Jewelry ADH Protection Plan covers bracelets, earrings, necklaces, rings, charms and pendants, jewelry sets, anklets, brooches and lapel pins. The Extend team and Jewlr work together to identify all eligible products and match them to a protection plan.

Best Sellers

Best Sellers

For Her

For Her

For Him

For Him

What’s New

What’s New