Request Return Form

This year, to focus on customer orders and ensure all gifts arrive for the holidays, we will not be processing repairs or returns between November 15 and early January. Don’t worry – you're still covered! We will adjust your repair or return deadline accordingly. Thank you so much for your understanding and cooperation during this busy time.

If you would like to have your ring resized,
please use our Request Resizing Form.

If you would like to send your item in for repair,
please use our Request Repair Form.

Complete this form only if you would like to return an item you have purchased from Jewlr for a refund. For all other requests please email us at

To be eligible for a return and refund, items must be in a new and unworn condition, have the plastic jewelry tag or watch authenticity tag still attached, and returned within 99 days of the original shipment date.

Please enter the following required fields so we can better assist you.

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