General Questions

No. Jewlr is an online retailer. We produce our own products when an order is made. Due to this model, we do not need to carry any inventory, and we are able to offer exceptionally affordable prices...

Is Jewlr closed? At Jewlr, we are committed to the health and safety of our staff and community. We continue to fulfill orders but in order to play our part in reducing the spread of COVID-19 and...

Jewlr’s Wish List is a convenient way to keep track of all those special items you want. Personalise up to 12 pieces with multiple customizations, save them to your wish list, and share with your...

Add-ons and bundled items are optional, and are available to you at checkout because of the special item you are purchasing.

During the Covid 19 crisis, repair deadlines can be extended if you are unable to get your item to us. Please contact customerservice@jewlr.com with your order number so that we can provide an...

Jewlr is based out of Toronto, Ontario, Canada. All of our jewellery is proudly made to order in the United States and Canada.

The number of Jewls you can earn per dollar spent depends on which level of the VIP Rewards program you have achieved. The different levels are Sapphire, Ruby, and the highest is Diamond. To learn...

Your Jewls will be returned to your account, and any additional funds you used to purchase your order will be returned in the original form of payment.

You can start collecting Jewls from the time you sign up and create your VIP Rewards account.

Yes, you will receive Jewls for every dollar you spend at Jewlr. To learn more about our rewards program please visit Jewlr VIP Rewards

Diamond is the highest level for VIP Rewards and can be achieved when you reach 8,500 Jewls. As a Diamond VIP Rewards member, you will receive Jewls per dollar spent at Jewlr, early access to new...

Yes you will!