logo
open cart
open cart

Returns

How Do I Exchange An Item?
To find out if your order qualifies for an exchange, please contact us at customerservice@jewlr.com, and our customer service agents will be happy to assist you. Exchange fees vary by product, and...
Keep Reading
How do I return my purchase for a refund?
RETURN PROCESS To request a return, please fill out our Request Return Form. One of our customer service reps will follow up with you via email with instructions and return forms as well as an...
Keep Reading
What's Your Return Policy?
We want you to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you may...
Keep Reading
Why Wasn't My Shipping Refunded?
Refunds are issued on returned items. Shipping is a service and a service that has been used is not eligible for a refund. Please see our Return Policy for more information....
Keep Reading
When Will I Get A Refund?
Once we receive a returned item, it is inspected and then a refund is issued. Returns are generally processed and refunded in the week in which they are received....
Keep Reading