Repairs and Resizing

For Tungsten, Cobalt or Ceramic rings we offer an exchange program. Due to the nature of tungsten, cobalt and ceramic, we are unable to resize these rings. Please contact our customer service team...

To find out if your order qualifies for an exchange, please contact us at customerservice@jewlr.com, and our customer service agents will be happy to assist you. Exchange fees vary by product, and...

For assistance in finding your order number, please send an email to customerservice@jewlr.com with the full name, phone number, and shipping address associated with the order. We will then be able...

Yes, you can select a different gemstone/birthstone on most pieces. Please note that there may be additional charges, and you will be responsible for related delivery costs. To select a different...

Yes - If your order is still in production and has not yet been packaged or shipped then you can make a change to the chain you had selected. Keep in mind that orders may be completed earlier than...

We offer professional jewelry repair, cleaning, and resizing services on all our jewelry. We also provide a one-year warranty on all our jewelry against manufacturing defects and workmanship on the...

We have extended our FREE ring resizing period until January 15, 2023, for all orders placed after November 15, 2022. We offer one FREE resizing of your ring within two full sizes, including engraved...

Yes - you can change the ring size on your order as long as it has not yet been packaged or shipped out from our facility. Keep in mind that orders may be completed earlier than indicated on our...