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Repairs and Resizing

Can I Get An Item Repaired?

We offer professional jewelry repair, cleaning, and resizing services on all our jewelry. We also provide a one-year warranty on all our jewelry against manufacturing defects and workmanship on the...
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Can I Resize My Tungsten/Cobalt/Ceramic Ring?

For Tungsten, Cobalt or Ceramic rings we offer an exchange program. Due to the nature of tungsten, cobalt and ceramic, we are unable to resize these rings. Please contact our customer service team...
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How Do I Exchange An Item?

To find out if your order qualifies for an exchange, please contact us at customerservice@jewlr.com, and our customer service agents will be happy to assist you. Exchange fees vary by product, and...
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Do You Offer Ring Sizing

We offer one FREE resizing of your ring within two full sizes, including engraved items. Please note, there may be an additional charge for re-engraving. If you require a resizing of more than two...
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How Do I Find My Order Number?

For assistance in finding your order number, please send an email to customerservice@jewlr.com with the full name, phone number, and shipping address associated with the order. We will then be able...
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Can I Select A Different Gemstone

Please note that you typically have up to 48 hours after submitting your order to request a cancellation or make a change to your order. However, some orders may enter production sooner, and once...
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Can I Change My Ring Size?

Please note that you typically have up to 48 hours after submitting your order to request a cancellation or a change to your order. However, some orders may enter production sooner, and once...
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Can I Change The Chain Length?

Please note that you typically have up to 48 hours after submitting your order to request a cancellation or a change to your order. However, some orders may enter production sooner, and once...
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