VIP Rewards

What Do I Get With Ruby Status?
As a Ruby VIP Rewards member, you will receive Jewls per dollar spent at Jewlr, early access to new product launches, VIP-only sales, and free 2-day shipping. Ruby level is for members with 5000 to...
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What Do I Get With Sapphire Status?
As a Sapphire VIP Rewards member, you will receive Jewls per dollar spent at Jewlr, early access to new product launches, and VIP-only sales! To learn more about our rewards program, please visit...
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Can I Lose My Rewards Status?
You must continue to earn Jewls in order to maintain your VIP Rewards level. If you do not earn any Jewls in a 12-month period, your level will automatically be reset to Sapphire....
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Do I Still Get Jewls On Items I Buy Using Jewls?
You will receive Jewls only on dollars spent. If you redeem Jewls toward a purchase, you will only receive Jewls for the balance paid after redemption.
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What Happens To Jewls Earned If I Return My Order?
If an order is returned and refunded, the Jewls earned from that order will be deducted from the account balance.
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What Happens To Jewls Earned If I Cancel My Order?
The Jewls you received from the cancelled order will be removed from your account balance.
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What Do I Get With Diamond Status?
As a Diamond VIP Rewards member, you will receive Jewls on every dollar spent at Jewlr, early access to new product launches, VIP-only sales, free 2-day shipping, and premium gifts....
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Can I Collect Jewls On Past Purchases?
You can start collecting Jewls from the time you sign up and create your VIP Rewards account.
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How Do I Sign Up For An Account?
You can sign up by clicking the 'My Account' button and follow the steps. If you checkout as a guest, we automatically create an account for you and you will receive a confirmation email with an...
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How Many Jewls Do I Get Per Dollar?
The number of Jewls you can earn per dollar spent depends on which level of the VIP Rewards program you have achieved. The different levels are Sapphire, Ruby, and the highest is Diamond. To learn...
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Why Can’t I Use My Jewls?
Once you have accumulated a minimum of 3,000 Jewls you will be able to redeem Jewls on your Jewlr order.
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Do I Get My Jewls Or Money Back On A Return?
Your Jewls will be returned to your account, and any additional funds you used to purchase your order will be returned in the original form of payment.
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Do I Earn Jewls For The Original Price Or The Sale Price?
You will earn Jewls based on the final price you pay for an item. If an item is on sale, the Jewls will be calculated on the sale price.
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Is There A Limit To The Number Of Jewls I Can Collect?
There is no limit to the number of Jewls you can collect.
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Do I Get Jewls On Orders If I Use A Discount Code?
Yes, you will receive Jewls for every dollar you spend at Jewlr. To learn more about our rewards program please visit Jewlr VIP Rewards
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How Do I Achieve Diamond Status?
Diamond is the highest level for VIP Rewards and can be achieved when you reach 8,500 Jewls. As a Diamond VIP Rewards member, you will receive Jewls per dollar spent at Jewlr, early access to new...
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How Do I Achieve Sapphire Status?
Sapphire is the entry-level for VIP Rewards and can be achieved simply by signing up. Sapphire level is for members with up to 4,999 Jewls. To learn more about our rewards program please visit Jewlr...
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How Do I Earn Jewls?
Once you have signed up for the VIP Rewards program you will receive a welcome bonus of 1,000 Jewls! You will earn Jewls for every dollar spent when you make a Jewlr purchase. To learn more about our...
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How Do I Redeem My Jewls?
Once you reach a minimum of 3,000 Jewls, you will have the option to redeem in checkout and apply the value to your order. To learn more about our rewards program please visit Jewlr VIP Rewards...
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What Can I Get With My Jewls?
Once you reach a minimum of 3,000 Jewls, you are able to redeem your Jewls toward purchases at Jewlr. To learn more about our rewards program please visit Jewlr VIP Rewards...
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Do My Jewls Expire?
Yes - Jewls will expire after 365 days.
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How Do I Achieve Ruby Status?
Ruby is the second level for VIP Rewards and can be achieved when you reach 5,000 Jewls. To learn more about our rewards program please visit Jewlr VIP Rewards
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Where can I use my Jewls?
You can redeem your Jewls for payment toward purchases at Jewlr. To learn more about our rewards program please visit Jewlr VIP Rewards
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