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Placing an order
What Is An Extend Jewelry Accidental Damage (ADH) Protection Plan?
The Extend Jewelry ADH Protection Plan is in effect from day one alongside Jewlr’s manufacturer’s warranty and provides coverage for accidental damage, and defects in workmanship and/or materials,...
What Are The Benefits Of An Extend Jewelry ADH Protection Plan?
Extend provides peace of mind and financial protection should there be accidental damage to your jewelry item. Additionally, when the manufacturer’s warranty expires, the Extend Jewelry ADH...
What Do I Need To Provide If I File An Extend Claim?
Extend makes it easy to file a claim either through their online portal or call center. When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or...
How Do I Check My Order Status If I Don't Know My Order Number?
If you need assistance finding your order number, please contact our customer support agents with the full name, phone number, and shipping address associated with the order. We will then be able to...
Changes to my order
Repairs and Resizing
Who Do You Use To Ship Your Packages? (Logistics Partners)
We ship using FedEx, USPS and Canada Post in North America. In the UK we use Royal Mail and in Australia we use Auspost.