Repairs and Resizing
Can I Resize My Tungsten/Cobalt/Ceramic Ring?
For Tungsten, Cobalt or Ceramic rings we offer an exchange program. Due to the nature of tungsten, cobalt and ceramic, we are unable to resize these rings. Please contact our customer service team...
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How Do I Exchange An Item?
To find out if your order qualifies for an exchange, please contact us at customerservice@jewlr.com, and our customer service agents will be happy to assist you. Exchange fees vary by product, and...
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Can I Get An Item Repaired?
To request a repair, please use our Request Repair Form, or if you are unsure if your item falls under the manufacturer's warranty, contact our customer service team at 1-866-610-8482 with your order...
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How Do I Find My Order Number?
For assistance in finding your order number, please send an email to customerservice@jewlr.com with the full name, phone number, and delivery address associated with the order. We will then be able...
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Can I Select A Different Gemstone
Please note that you typically have up to 48 hours after submitting your order to request a cancellation or make a change to your order. However, some orders may enter production sooner, and once...
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Can I Change My Ring Size?
Please note that you typically have up to 48 hours after submitting your order to request a cancellation or a change to your order. However, some orders may enter production sooner, and once...
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Can I Change The Chain Length?
Please note that you typically have up to 48 hours after submitting your order to request a cancellation or a change to your order. However, some orders may enter production sooner, and once...
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