Watches

What can I personalize on my Jewlr Watch?
All Jewlr watches are customizable. Depending on the style of watch you choose, you can personalize the following components: Watch Size Case and dial Metal color Watch strap Case engraving For more...
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How long will my watch battery last?
On average, a new watch battery will last approximately two years.
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Where can I get my watch battery changed?
The best way to replace a watch battery is to take it to a professional jeweler or watch repair service. We do not recommend opening the back of your watch yourself, as this can damage the...
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How do I care for and clean my leather strap?
To keep your leather strap in good condition we recommend keeping your watch away from water whenever possible and removing your watch while sleeping. You can also use a mild leather treatment to...
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Can the color of the leather strap bleed?
It is very unlikely that the color will bleed from your leather watch strap, however, if your strap should get excessively wet, there is a possibility that the color may run. If your watch strap does...
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How do I adjust a stainless steel link bracelet strap?
The best way to have your steel link strap adjusted is to take it to a jeweler or watch repair center to have it professionally sized to the perfect fit.
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Can I engrave my watch?
All Personalized Watches can be engraved with a personal message on the back of the watch casing. For more information about our watches please click here.
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What kind of straps do you carry?
We offer a choice of adjustable quality strap styles, designed for the perfect fit: Leather Straps: Comfortable and classic, these straps are made of genuine leather and fit our 40mm, 36mm, and 32mm...
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What is the watch crystal made of?
Our watches feature mineral crystal glass, the most common type of watch crystal. It is made from silica and manufactured using regular tempered glass. This tempering process makes mineral-crystal...
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What is wrong with my watch crystal?
Sudden temperature changes can cause condensation under the watch crystal – this should dissipate on its own and not affect its operation. Also, the crystal on your watch may develop some surface...
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Where are Jewlr watches made?
All Jewlr watches are crafted to the specifications of your order and hand-assembled in our state-of-the-art facilities in North America. Jewlr guarantees that your timepiece is verified to be...
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What type of movement is used in Jewlr watches?
All our watches use Japan quartz movement. The Quartz movement was designed in 1969 by Japanese watchmakers as an alternative to mechanical movements. This type of mechanism is favored worldwide for...
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How do I adjust the mesh strap length?
To adjust your mesh strap, you will first need a small flathead screwdriver. Place the end of your screwdriver into the hole in the clasp and use gentle downward pressure to pry the clasp open. Slide...
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How do I set the time on my watch?
To set the time on our dress or field watches, pull out the crown and turn it clockwise to adjust the hands. When the correct time is displayed, push the crown back into place. To set the time and...
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Is my watch water-resistant or waterproof?
Our watches are water-resistant to either 3ATM or 5ATM, depending on the style you choose. 3ATM watches are splash resistant, okay for misting rain, splashing, and handwashing; 5ATM watches are rain...
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How do I care for my watch?
By following a few simple steps, you can easily maintain the reliability and performance of your Jewlr watch. Here are a few quick tips to follow: Your watch can be cleaned with just a dab of fresh...
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Do you have a warranty for watches?
Yes, all Jewlr watches include a free one-year warranty that begins on the shipment date. This warranty covers manufacturer defects in the workmanship and material. We have also partnered with Extend...
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How long is your watch warranty?
All our watches include a free one-year warranty that begins on the shipment date. This warranty covers manufacturer defects in the workmanship and material. We have also partnered with Extend to...
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What kind of watches does Jewlr sell?
At Jewlr, we carry dress, sport, and field watches made using Japan quartz movement and quality stainless steel components. All our watch styles are personalizable with a choice of sizes, cases,...
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What styles of watches do you carry?
Jewlr’s watch collection currently includes field, dress, and sport watch styles. All styles feature a choice of customizable options to express your unique style. For more information about our...
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How long are the watch straps?
With some simple adjustments, our watch straps are designed to fit most wrist sizes. If you need help with your strap, visit our Watch Care page. To view our strap styles and fits, click here....
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How should I store my watch?
Store your watch in a cool, dry area out of direct sunlight. To learn more about caring for your Jewlr watch, please visit our Watch Care page.
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Can I return my watch even if it’s engraved?
At Jewlr, we want you to feel comfortable and confident with your watch purchase. If you are not completely satisfied, you may return your watch for a full refund, even if it is engraved, within 99...
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